UNCOMPROMISING CARE.
TRANSPARENT PRICING.
Healthcare financing is deliberately opaque. We reject that. One flat monthly fee. No copays. No hidden fees. Total alignment between patient and physician.
MEMBERSHIP TIERS
INDIVIDUAL
- Unlimited asynchronous messaging
- Same-day or next-day video visits
- Wholesale lab pricing
- Annual comprehensive blood panel
- Care coordination
FAMILY (UP TO 4)
- All Individual benefits
- Pediatric coverage (ages 2+)
- Shared family health record
- Priority household scheduling
- Discounted acute care add-ons
THE ECONOMICS OF CARE
According to the CDC (2022), the average out-of-pocket cost for an insured patient seeking urgent primary care is $150 per visit, factoring in copays and unmet deductibles.
Our Direct Primary Care (DPC) model bypasses insurance bureaucracy entirely. This reduces our overhead by 40%, savings we pass directly to you in the form of wholesale lab pricing and extended visit times.
Common Mistakes in Healthcare Spending
- Relying on High Deductible Health Plans (HDHP) without a dedicated primary care physician, leading to expensive urgent care visits.
- Paying retail markup on routine blood work instead of utilizing wholesale clinical rates.
- Ignoring preventative care due to per-visit copay barriers.
LABORATORY PRICING COMPARISON
| Test Panel | Average Retail Price* | Dr. Hi Hello Member Price | Savings |
|---|---|---|---|
| Comprehensive Metabolic Panel (CMP) | $65.00 | $6.50 | 90% |
| Complete Blood Count (CBC) | $45.00 | $4.00 | 91% |
| Lipid Panel | $75.00 | $7.50 | 90% |
| Hemoglobin A1c | $55.00 | $6.00 | 89% |
| Thyroid Stimulating Hormone (TSH) | $60.00 | $5.50 | 91% |
*Based on regional averages for self-pay patients at major national diagnostic laboratories, 2023.
PRICING FAQ
Can I use my insurance?
For our membership fee, no. We operate outside the insurance system to maintain clinical independence and price transparency. However, you can still use your insurance for medications, imaging, and specialist visits we refer you to.
Are memberships FSA/HSA eligible?
Generally, yes. Direct Primary Care memberships are increasingly recognized as qualified medical expenses under HSA/FSA guidelines. We provide necessary documentation, though we recommend consulting your tax advisor.
Is there a commitment period?
We require a 3-month initial commitment to establish a meaningful baseline of care and conduct necessary onboarding diagnostics. Thereafter, membership is month-to-month.
What about pre-existing conditions?
We do not deny membership based on pre-existing conditions, nor do we alter pricing. Complex chronic management is exactly what continuous primary care is designed to address.
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